Sales

This section deals with all customer/ sales orders, adding and managing customers and customer returns.

Where do my sales orders come from?
You can receive sales orders through various channels.  If you are using an extension, such as Magento, sales orders will come directly through your...
Wed, 18 Feb, 2015 at 1:22 PM
How do I add/ place a new sales order?
Step 1: From the left menu, select Sales > Orders > Add New or you can "quick add" from the top menu by clicking the + icon and then selecti...
Wed, 27 May, 2015 at 2:17 PM
How do I fulfill my order?
You can fulfill your order 3 different ways: 1) Fulfill the order from a warehouse  2) Reserve the order from a backorder 3) Place a new purchase o...
Wed, 27 May, 2015 at 2:29 PM
How do I know where in the order process I am?
There are various ways you can tell where in the order process you are:  Option 1 - View all orders page: Scroll your mouse over Sales/Or...
Wed, 4 Mar, 2015 at 12:21 PM
What if I want to place an order but there is no stock?
You can still create your purchase order. When you try fulfill the order, you will be given the option to create a new purchase order.  This will...
Mon, 16 Feb, 2015 at 1:26 PM
What happens after I place the order?
Once you have placed and fulfilled the customer order, instructions are sent to the warehouse where the items will be picked, packed and shipped.  Once t...
Wed, 4 Mar, 2015 at 12:30 PM